Privacy Policy

Last updated: August 2026

1. Who we are

The Happy Florists is a sole-trader studio based in Mumbai, India. We operate the website at thehappyflorists.com. Contact: noora@thehappyflorists.com.

2. Information we collect

We collect information you provide directly:

  • Contact & enquiry forms — name, email, phone, event date, and the content of your message.
  • Newsletter signup — email address only.
  • Shop purchases — handled by Instamojo. We receive only order confirmation details; we do not see or store your payment card information.

3. How we use your information

  • To respond to your enquiry and provide the services you have requested.
  • To send the newsletter you signed up for (you may unsubscribe at any time).
  • To process your order and provide purchase confirmation.
  • We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Third-party services

This website uses the following third-party services:

5. Cookies

This website uses only session storage (not persistent cookies) for minor UI preferences such as dismissing the announcement bar. We do not use tracking or analytics cookies. Third-party services listed above may set their own cookies; please refer to their respective policies.

6. Data retention

Enquiry and contact form data is retained in our email inbox and deleted when no longer needed. Newsletter subscribers may unsubscribe at any time. If you would like your data removed, please email noora@thehappyflorists.com.

7. Your rights

You have the right to access, correct, or delete personal data we hold about you. To make a request, contact noora@thehappyflorists.com. We aim to respond within 14 days.

8. Changes to this policy

We may update this policy from time to time. Changes are effective when posted. The “last updated” date at the top of this page reflects the most recent revision.